Frequently Asked Questions

Everything you need to know about shopping with Pure Boutique.

What is your standard shipping timeframe?

We offer standard shipping within 3-5 business days for domestic orders. International shipping typically takes 7-14 business days depending on the destination.

What is your returns policy?

We accept returns within 30 days of purchase, provided the items are unworn, have all original tags attached, and are in their original packaging.

How do I determine my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our boutique fits can vary by designer.

Are your materials sustainably sourced?

At Pure Boutique, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable linen.

Can I modify or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our support team.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.